Admission – Intake Queue
Triage new applicants with AI potential scoring and risk indicators.
| Applicant | Channel | AI Potential | Risk | Status | Owner | Last Contact |
|---|---|---|---|---|---|---|
|
Peerapon Changkit
Age 34 · Bangkok
|
Phone | 0.86 | Medium | In Triage | Gamm R. | Mar 5, 2026 · 14:20 |
|
Sirada Wongkhem
Age 27 · Chiang Mai
|
0.72 | Low | New | Nat K. | Mar 5, 2026 · 11:05 | |
|
John Miller
Age 32 · San Francisco
|
Web Form | 0.93 | High | Approved | Gamm R. | Mar 4, 2026 · 18:40 |
|
Nattapol Chanmongkol
Age 29 · Bangkok
|
LINE | 0.64 | Low | Scheduled | Fern T. | Mar 3, 2026 · 16:10 |
|
Alisa Laertpipat
Age 31 · Phuket
|
Phone | 0.58 | Medium | New | Nat K. | Mar 5, 2026 · 09:45 |
Client reports daily heavy alcohol use, multiple failed self-detox attempts, and recent passive suicidal thoughts. Strong family support and willingness to attend 28-day residential program.
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Motivated for 28-day residential program"Client is motivated, has stable job, and strong support from parents. Discussed expectations, detox process, and aftercare options."Owner: Gamm R.
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Initial web inquiry – Alcohol RecoveryCompleted intake form via Google Ads landing page for "Alcohol Recovery 28-Day Program".
Patient 360 – Overview
Complete view of stays, treatment plan, risk flags, and upcoming sessions.
| Stay ID | Program | Period | Room | Primary Therapist | Status |
|---|---|---|---|---|---|
| ST-2026-0012 | 28-Day Alcohol Recovery | Feb 22 – Mar 21, 2026 | B-302 | Dr. Chalit Sritana | Active |
| ST-2024-0041 | 14-Day Detox | Sep 10 – Sep 24, 2024 | A-105 | Dr. Miller | Completed |
- Goal: Maintain alcohol abstinence for 3 months after discharge.
- Goal: Improve sleep quality (target 7 hours/night).
- Intervention: 2x weekly individual CBT sessions.
- Intervention: 3x weekly group "Relapse Prevention".
- Intervention: Weekly Thai massage for stress relief.
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Individual CBT SessionTherapist: Dr. Pimphicha Suksan (Psychologist)
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Group Therapy "Relapse Prevention A"Facilitator: Dr. Pimphicha S. · 8 participants
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Morning Nurse Check & VitalsNurse: Kanya M.
Clinical – Session Calendar
Team-wide view of all therapy, medical, and wellness sessions.
Operations – Meal & Allergy Dashboard
Kitchen view: today's meals, dietary requirements, and allergy alerts.
| Room | Patient | Diet | Allergies | Planned Menu | Notes |
|---|---|---|---|---|---|
| B-301-1 | John Miller | Regular, no pork | Penicillin (Severe) | Omelette, toast, OJ | Prefers black coffee |
| B-301-2 | Sirada Wongkhem | Vegan, gluten-free | — | Tofu scramble, fruit bowl | Prefers almond milk |
| B-302-1 | Nattapol Ch. | Lactose-free | Shrimp (Severe), Peanuts (Mod.) | Rice porridge, chicken | NO shrimp stock! |
| B-303-1 | Alisa Laertpipat | Halal | — | Halal chicken sandwich |
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High-risk allergy – 1 patientNattapol Chanmongkol – Shrimp (Severe), Peanuts (Moderate). Ensure broth and sauces are free from shrimp paste and peanut oil.
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Diet mismatch risk – 1 patientSirada Wongkhem – Vegan + gluten-free. Double-check bread and sauces for hidden gluten or dairy.
- 4 patients for Ward B breakfast.
- 2 plant-based / vegan meals required.
- 1 Halal-certified meal required.
- 1 patient with severe allergy (shrimp) — needs isolated prep.
HR – Staff & Compensation
Manage staff directory, workload, and session-based compensation.
| Name | Role | Department | Status | Weekly Capacity | Current Load | Utilization |
|---|---|---|---|---|---|---|
| Dr. Chalit Sritana | Psychiatrist | Clinical | Active | 30 sessions | 24 sessions | 80% |
| Dr. Pimphicha S. | Clinical Psychologist | Clinical | Active | 28 sessions | 26 sessions | 93% |
| Nurse Kanya M. | Registered Nurse | Medical | Active | 40 shifts | 36 shifts | 90% |
| Somchai L. | Massage Therapist | Spa | Active | 25 sessions | 20 sessions | 80% |
| Gamm R. | Admissions Counselor | Admission | Active | 35 calls | 31 calls | 89% |
| Staff | Role | Sessions | Rate | Total (THB) |
|---|---|---|---|---|
| Dr. Chalit Sritana | Psychiatrist | 96 | 3,500 / session | 336,000 |
| Dr. Pimphicha S. | Clinical Psych. | 88 | 2,800 / session | 246,400 |
| Somchai L. | Massage Therapist | 60 | 900 / session | 54,000 |
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Dr. Pimphicha S. at 93% capacityNear maximum load. Consider redistributing group facilitation or adding backup coverage.
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Gamm R. at 89% call capacityMonitor for burnout risk. Consider temporary support from admission team during peak intake periods.
- Somchai L. has capacity for 5 additional wellness sessions per week.
Patient App – Home & Schedule
What a patient sees in the shared mobile app. This week only — no remaining session count shown.
- 08:30 Morning Nurse Check
- 15:00 Individual CBT Session
- 19:00 Evening Reflection Group
- 08:30 Morning Nurse Check
- 10:00 Group "Relapse Prevention A"
- 15:00 Individual CBT Session
- 09:00 Education "Understanding Cravings"
- 16:00 Thai Massage – Relaxation
- 08:30 Morning Nurse Check
- 19:00 Evening Reflection Group
Staff App – Home, Schedule & My Patients
What a therapist sees: personal schedule, alerts, and active patients.
- 09:00 1:1 CBT – John Miller (C-201)
- 10:00 Group "Relapse Prevention A" (G-2)
- 11:30 1:1 CBT – Nattapol C. (C-203)
- 14:00 Family Session – Miller (C-201)
- 16:00 1:1 Trauma – Sirada W. (C-203)
- 09:00 1:1 CBT – John Miller (C-201)
- 10:00 Group "Relapse Prevention A" (8 pts)
- 11:30 1:1 CBT – Nattapol Ch. (C-203)
- 14:00 Family Session – Miller (C-201)
- 16:00 1:1 Trauma – Sirada W. (C-203)
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JM
John Miller
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NC
Nattapol Chanmongkol
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SW
Sirada Wongkhem
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AL
Alisa Laertpipat